Privacy and Data Protection Policy


1. Definition and party responsible for processing

1.1- Personal data shall mean information of any nature and medium, including sound and image, concerning an identified or identifiable natural person. An identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his physical, physiological, mental, economic, cultural or social identity.

1.2 - In compliance with Law No. 67/98 of 26 October on the Protection of Personal Data, we inform you that the processing of personal data collected on the site is the responsibility of Sérgio Silva, Portugal.

1.3 - All clients have the right to access, rectify, cancel and oppose their data. Should you wish, at any time, to no longer be part of the Sérgio Silva database, you may exercise this right by the following means:

  • Email:
  • Contact: (+351) 962 595 012
  • Office Hours: Monday to Friday > 09:00 a.m. to 1:00 p.m. > 2:30 pm to 6:30 pm |. Saturday and Sunday > closed

2. Personal Data Collected and Purposes

2.1 Website access and navigation: when accessing the website, a set of computer data is automatically collected, which is temporarily saved in specific files, also being automatically deleted after a certain period. The collection of this data has purely technical purposes, such as connection configuration, system security, technical administration of the network and optimization of our site. The data to which we refer are as follows:

  • IP address of the requesting processor;
  • Date and time of access;
  • Name and URL of the downloaded file;
  • Volume of transmitted data;
  • Indication whether the transfer was successful;
  • Identification data of the browser software and operating system;
  • Web site from which you accessed our site;
  • Name of the Internet service provider.

2.2 Create Register: to create a registration on our website, we ask you for some personal data such as your e-mail address, address and tax number, for the purpose of managing your eventual online orders and their delivery, as well as the applicable guarantees.

2.3 Newsletters: offers the possibility of subscribing to a free newsletter service to its website visitors. The purpose of this service is to bring to the attention of its subscribers relevant information within the areas of interest covered by the services provided

. To take advantage of this service you will need to provide your email address. You may unsubscribe from the newsletter service at any time.

2.4 By using the website, you agree to accept the terms and conditions of this Privacy Policy, as explained in this section of the website. If you do not accept the terms and conditions of this Privacy Policy, we ask you not to provide any personal data through this website.

2.5 The User guarantees that the personal data provided to our company are true and becomes responsible for communicating any changes to them.

3. Retention period of your data

Your personal data will be kept for as long as is necessary to comply with legal obligations. In the absence of a specific legal requirement, the user's personal data will be stored and kept for a period of 2 years after the user's last change, update or interaction with the website. After this period, they may be deleted.

4. Provision of data to third parties

4.1 Unless otherwise stated, your personal data will not be disclosed to third parties without your explicit consent.

4.2 Your personal data may, however, be disclosed to third-party service providers who process personal data on behalf of, for example, for website hosting, email, payment processing, shipping and delivery, brand management and product promotions, answering questions about the services, sending information about new services and products.

4.3 In addition, users' personal data may be disclosed to third parties to: Satisfy requirements imposed by law or by competent governmental or judicial authorities; Satisfy requirements necessary to institute or sustain legal proceedings or the defense in a legal action;

5. Storage of your Personal Data

The personal data collected and processed by are stored on servers with limited access, located in controlled facilities.

6. Data transfers abroad

The provision of certain services by our company may involve the transfer of your data outside Portugal. In such a case, we will strictly comply with applicable legal provisions, particularly with regard to determining the suitability of such country for the protection of personal data and the requirements applicable to such transfers.

7. Data security and confidentiality

It is the objective of to ensure the quality and integrity of the information provided by users of the website, having for this purpose implemented the necessary measures, both technological and organizational, in order to keep information secure, including authentication systems / access control (login and password), use of firewalls and intrusion detection systems, record of actions taken by employees of our company on personal data of customers or users;

8. Cookies

Cookies are small text files sent by websites you visit that are stored on your computer. They are widely used for the operation of websites, or to increase their efficiency, as well as to provide information to the owners of the site. uses cookies to collect information about how visitors
use your Web site. We use the information to create reports and to help us improve the website. Cookies collect information
anonymously, including the number of visitors, the sites from which they come, and the pages they visit. Visitors to our site use different query programs and different computers. In order to make your queries as easy as possible with the technology you are using, we automatically note the type of browser (such as Google Chrome, Mozilla Firefox, Internet Explorer) and operating system (Windows, Macintosh) used by a visitor, as well as the domain name of the visitor's Internet service provider.
We also collect the total number of visitors to our site in aggregate form to allow us to update and improve it in the most productive way; no personally identifiable information is extracted in this process. This data lets us know if there are more visitors to
prefer certain functions or areas, thus helping us to keep our site fresh and interesting to the majority of our visitors. Cookie technology helps us deliver content tailored to the interests of our visitors. Sites that offer online shopping possibilities use cookies to record and process the elements contained in your purchase card. Where authorized, we may associate personal information with a cookie file in such circumstances.
If you do not wish to receive cookies, you can set your computer to warn you each time you receive a cookie or disable all cookies through your browser. Please refer to your browser's help menu for the correct way to change or update your cookies). If you disable cookies, you may not be able to access some of the above functions. Through your settings, most browsers allow you to have some control over most cookies. For more information about cookies, including what cookies have been set and how they can be managed and deleted, please visit If you do not want your website visits to be detected by Google Analytics, go to this page

Please note: it is important to realize that some areas of the site may not function properly after cookies are disabled.8.1 Types of cookies

  • Session Cookies -
    are temporary cookies that remain in the cookie file of your
    browser until you leave the website. The information obtained by these cookies serves
    to analyze web traffic patterns, allowing us to identify
    problems and provide a better browsing experience.
  • Permanent Cookies -
    are cookies that are stored at browser level in your
    access equipment (PC, mobile and tablet) and that they are always used
    when you pay a new visit to one of our Web sites. These are used,
    generally, to direct navigation to the user's interests,
    allowing us to provide a more personalized service.

8.2 What are the cookies we use for?

  • Strictly necessary cookies -
    They allow you to navigate the website and use its applications, as well as
    accessing secure areas of the website. Without these cookies, services that
    has requested cannot be provided.
  • Analytical Cookies -
    They are used anonymously for the purpose of creating and analyzing
    statistics, in order to improve the functioning of the website.
  • Functionality Cookies -
    Save user preferences regarding the use of the
    site, so you don't have to re-configure the site each time
    who visits you.
  • Third-Party Cookies -
    They measure the success of applications and the effectiveness of third-party advertising.
    They can also be used to customize a widget with
    user data.

8.3 How can you block/delete cookies?

If you choose not to enable cookies, you can still browse our website, but you should be aware that this may prevent some web pages from being displayed correctly. If you want to know how to prevent sites/websites from using cookies on your device, choose your browser from the list below, by clicking you will be directed to the browser page where you can manage (accept, refuse or delete) your cookies and website data.

  • Google Chrome -
  • Mozilla Firefox -
  • Microsoft Edge -
  • Internet Explorer -
  • Safari -

Information regarding the control and deletion of cookies is also available at:

9. Rights of Data Subjects

In accordance with current legislation, you have the right to access and rectify your Data, as well as the right to request that it be deleted, to object to its processing and to obtain its limitation or portability as far as applicable. You may also object to your Data being used for the purpose of creating your customer profile, in which case you will not be able to benefit from personalized offers or services. In addition, you may at any time request to stop receiving communications from us for marketing and advertising purposes. These rights can be exercised by contacting directly

10. Link to social networks

We allow you to connect to social networks, but we are not responsible for their privacy and security policies. We recommend that you check them. These are links to social networks outside our company that are subject to their own Privacy Policies. These networks may record information regarding users' activities on the Internet, including on our website. We recommend that you review the terms of use and privacy policies of these social networks to learn exactly how they use your personal data and the procedure for deleting or limiting the processing of such data.

11. Children

Our company does not knowingly collect personal data from children under the age of eighteen. If you are under the age of eighteen, do not provide us with personal data. If you believe that a child has provided personal data to our company, please contact us and we will make every effort to delete that personal data from our databases.

For more information consult the Consumer Portal at